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 Practice Manager 360

Edgecumbe Practice Manager 360

Edgecumbe Practice Manager 360° was designed to collect feedback on the performance of a Practice Manager captured under the various areas of the Practice Manager role. The 33 item questionnaire has been developed in active collaboration with the Practice Management Network (PMN). The questionnaire asks colleagues to provide scores and written comments in relation to the Practice Manager role thereby ensuring that the questionnaire is reflective of what Practice Managers do. Topics include quality and risk management, human resources and leadership. The questionnaire should take no longer than 20 minutes to complete.

 

Practice Managers nominate a range of colleagues to provide feedback for them including:

  • Senior Colleagues - Partners, GPs, other specialist doctors
  • Practice Manager Colleagues - other Practice Managers
  • Practice Staff  - those that work closely with Practice Managers in the practice (e.g. nurses, physiotherapists, reception staff, administrative staff, housekeeping staff)

 

Once colleagues have been nominated they are sent an email invite asking them to complete feedback using an online system. The Practice Manager also completes a self-assessment. Once all feedback is collected a final report will be sent to the Practice Manager and a nominated colleague along with guidance on how to interpret the report and respond to the feedback.

 

The 360 process generally takes around 4 - 5 weeks to complete, depending on the time taken to nominate colleagues. If a report is required sooner, contact Edgecumbe who will do their best to arrange the nomination and feedback to meet specific deadlines, e.g. annual appraisal meeting.

 

The cost of the Practice Manager 360 is £75 +VAT and it is available to buy online.

 

To start the Practice Manager 360 please fill out the form below which will direct you to the checkout to make your payment. Once payment is received, Edgecumbe will set up the Practice Manager onto their online system within 2 working days.

 

If you have any further questions or queries please contact Edgecumbe on 0117 3328255 or email health360@edgecumbe.co.uk

 

 

Contact Us

  • Edgecumbe Consulting Group Limited
  • Whitefriars Business Centre
  • 2nd Floor
  • Whitefriars
  • Lewins Mead
  • Bristol
  • BS1 2NT